Shipping Policy
Order Processing Times
Every INARD bag is hand-woven after the order is placed. Processing time depends on the chosen model:
- Bags from the standard collection: 3–5 business days from order confirmation
- Limited Edition bags: 7–10 business days
- Personalised orders: 10–21 business days (agreed individually)
We will keep you informed by email at every stage of the process. Once your parcel has been dispatched, you will receive a tracking number.
Shipping Costs
- Courier (1–2 business days): €16
- Parcel locker (1–2 business days): €14
- Free shipping on orders over €500
- International shipping (EU): €45 (courier)
- Shipping outside the EU: quoted individually
Packaging
Every INARD bag is packed with attention to detail:
- Standard bags: cotton dust bag + decorative paper carrier bag
- Limited Edition: satin dust bag + decorative ribbon box + certificate of authenticity
- On request (free of charge): greeting card with a handwritten dedication
- Gift wrapping (free of charge): decorative ribbon and tissue paper
We use packaging materials that are recyclable or reusable. We do not use bubble wrap or single-use plastic.
Parcel Tracking
Once your parcel has been dispatched, we will send you an email with a tracking number and a link to the courier's website. Real-time tracking is available on the courier's website.
Damage in Transit
If your parcel arrives damaged — do not accept it, or draw up a damage report in the presence of the courier. Then contact us immediately via the contact form or at info@inard.eu. We will replace the bag or issue a full refund.
Shipping Enquiries
If you have any questions, email us at info@inard.eu or use the contact form.